Quality Policy
Santi Sir RKLM Memorial Diagnostic & Diabetes Centre (SMDC) ensures the quality of laboratory tests at every steps from sample collection to testing, from diagnosis to reporting.
Sample Collection
SMDC have sample collection booths for male and female. The samples for laboratory tests are collected by our experienced phlebotomists who are educated adequately for collection of pathological samples following standardized procedures. They must use sterile and disposable gloves during collection of samples. SMDC uses high quality disposable Vacuettes,disposable syringes for blood sample collection, storage and transport to the labs with no compromise for quality tests.
Waste Disposal
We strictly follow internationally acceptable and nationally instructed guidelines for laboratory waste disposal. There are different covered & colored bins for specific types of pathological wastes.
Internal Quality Control
Every lab has its own Internal Quality Control System to validate tests being done. The respective consultants ensure that the test-results are without aberrations, and do repeat test if deemed necessary. There is provision for incorporating addresses and contact telephone numbers of the patients so that if a consultant of any laboratory finds any sample to be not suitable or test result to be unusual, she/he manages to contact with the patient, rearranges sampling and takes history of the illness for the purpose of validating test result or re-testing the sample.
Medical Laboratory Scientists
Our consultants are the country's leading medical laboratory scientists. They run the lab following internationally acceptable standard operating systems.
Reagents and Equipments
The reagents and equipment that we use are world class and imported from world famous companies in the respective areas. We follow zero tolerance on quality ensuring and maintenance of the reagents and equipment.